These terms and conditions (hereinafter referred to as the "Terms") govern the rights and obligations of the contracting parties when purchasing goods and services through the online store operated at www.jkstylcz.cz (hereinafter referred to as the "Store"), regardless of how the order is placed (online, by email, by phone) on the day it is submitted.
The operator and seller are:
JK Styl CZ s.r.o.,
Company ID: 26825589, VAT ID: CZ26825589,
Address: Slatina 109, ZIP Code 742 93, Czech Republic,
Registered in the Commercial Register maintained by the Regional Court in Ostrava, section C, insert 26839,
Phone: +420 777 563 698,
Email: info@jkstylcz.cz
(hereinafter referred to as the "Seller").
A "Buyer" refers to any individual or legal entity that enters into a purchase agreement with the Seller through the Store (hereinafter referred to as the "Buyer"). These terms primarily apply to consumers, i.e., individuals acting outside their business or professional activities when entering into and fulfilling a contract. If the Buyer is acting as an entrepreneur, the relationship between the Seller and the Buyer is governed by the Civil Code, to the extent not otherwise specified in these Terms.
The purchase agreement is concluded when the order is accepted by the Seller. By submitting the order, the Buyer confirms that they have read and agreed to these terms and conditions. These Terms are an integral part of the concluded purchase agreement.
All contractual relationships between the Seller and the Buyer are governed by these Terms and the laws of the Czech Republic. If not explicitly regulated by these Terms, the relationship will be governed as follows:
For consumers, mainly by Act No. 89/2012 Coll., Civil Code, and Act No. 634/1992 Coll., on Consumer Protection, as amended;
For entrepreneurs, also by Act No. 89/2012 Coll., Civil Code.
If no permanent framework agreement in writing has been concluded between the parties, the basis for the delivery of goods is the individual order made by the Buyer and its subsequent acceptance by the Seller.
If these Terms are changed, the version in effect at the time the order is sent will apply. A Buyer who places an order after the publication of changes to the Terms signals their agreement to the new version.
The Buyer agrees to the processing of their personal data in accordance with the General Data Protection Regulation (GDPR), to the extent necessary for processing and fulfilling the order. For more information about personal data processing, please refer to the Privacy Policy, which is an integral part of these Terms.
The Buyer has the right to update their information in their user account and notify the Seller of any changes to the data provided in their order or registration. The Seller is not liable for any damage resulting from incorrectly provided data.
Unless explicitly stated otherwise, all notifications or communications between the Seller and the Buyer will be conducted electronically (via email), unless the parties agree otherwise. The sending of the order by the Buyer or confirmation by the Seller is considered delivered when sent to the provided email address.
These Terms and Conditions are published on the Store’s website at www.jkstylcz.cz and are accessible to the Buyer throughout the ordering process. The Buyer has the opportunity to review, archive, or print these Terms before submitting the order.
Buyer – An individual or legal entity that enters into a purchase agreement with the Seller through the online store. The Buyer can be a consumer (an individual) or an entrepreneur (a legal entity or a self-employed individual).
Seller – JK Styl CZ s.r.o, which offers goods and services for sale through the online store. The Seller is obligated to supply goods and services according to the terms specified in these Terms and Conditions.
Goods – All products offered by the Seller through the online store that the Buyer can purchase.
Contract – A purchase agreement concluded between the Seller and the Buyer based on an order confirmed by the Seller. The contract is created upon the Seller's acceptance of the order.
Order – An expression of the Buyer’s intention to purchase specific goods, made through the online store, by email, or by phone. The order specifies the goods, quantity, and price, and is considered an offer to conclude a purchase agreement.
Website – The internet site operated by the Seller at www.jkstylcz.cz, through which the Buyer can place orders and review the Terms and additional information.
User Account – A personal interface that the Buyer can create on the website to place orders, manage their details, and access information about their orders.
2.1 Online Order
An order for goods can be placed through the online store at www.jkstylcz.cz following the instructions provided in the "How to Shop" section available on the store's website. If this method is not possible, the order can be sent via email to: info@jkstylcz.cz or office@jkstylcz.cz. As a last resort, the order can also be made by phone at +420 556 427 278.
2.2 Conclusion of the Contract via Remote Communication
When concluding a contract remotely (e.g., via the online store, email, or phone), the seller will provide the buyer with all legally required information according to § 1820 and the following sections of the Civil Code before the contract is concluded. This information includes, in particular: a description of the goods, the total price including taxes and fees, delivery costs, payment and delivery methods, information about the right to withdraw from the contract, warranty, and the complaint procedure.
2.3 Proposal for the Conclusion of the Contract and Its Formation
The submitted order from the buyer is a proposal to conclude a purchase contract. The purchase contract is concluded at the moment the seller confirms the buyer's order by email. If the confirmation contains discrepancies, the buyer must immediately contact the seller. If the buyer requests confirmation of the order by phone, this must be stated in the order.
2.4 Order Details
To validly order goods, the order form in the online store must be completed, containing primarily: specification of the ordered goods (added to the shopping cart), chosen payment method, delivery method, and the buyer's contact details necessary for processing the order.
2.5 Delivery Costs
Before completing the order, the buyer will be informed of the total price including delivery costs. These costs apply to deliveries to countries listed by the seller. For deliveries outside these countries, the seller will provide an individual price offer, which the buyer may accept or decline.
2.6 Binding Nature of the Order
By submitting the order, the buyer confirms that they have reviewed these terms and conditions and agree to them. Once confirmed by the seller, the order is binding for both parties, unless otherwise agreed.
2.7 Use of Remote Communication Means
The buyer acknowledges that remote communication means (internet, phone) will be used for concluding the contract and agrees to their use. The costs of using these means (e.g., internet connection, phone calls) are borne by the buyer and are not charged beyond standard rates.
2.8 Order Validity
The validity of the order is conditional on the complete and accurate filling of the required information. The buyer is advised to review all entered information before submitting the order.
2.9 Transfer of Ownership
Ownership of the goods passes to the buyer at the moment of their receipt, provided the full purchase price has been paid. Until then, the goods remain the property of the seller.
2.10 Framework Purchase Agreement
If a written framework purchase agreement exists between the seller and the buyer, each electronic order serves to specify it. The framework agreement is an integral part of each order. Buyers with whom the framework agreement has been concluded may benefit from the advantages arising from it or the benefits announced on the seller’s website.
2.11 Subject of the Contract
The purchase contract pertains only to the items explicitly listed in the order. The seller undertakes to deliver the goods by these specifications and to ensure that they comply with applicable laws and standards in the Czech Republic.
2.12 Terms for Gift Vouchers and Discounts
Gift Vouchers
If the seller offers gift vouchers, the buyer can use the voucher only according to its specifications and the conditions specified on the voucher. Gift vouchers are only for purchasing goods through the online store and may have a limited validity, which is indicated on the voucher or the store’s website. Vouchers cannot be exchanged for cash. If the purchase value exceeds the value of the gift voucher, the buyer is obliged to pay the difference using the chosen payment method.
Discounts and Promotions
For discount and promotional offers, the conditions specified for each specific offer apply. Discounts and promotions may be time-limited and cannot be combined with other discounts unless explicitly stated otherwise. Discounts and promotions do not apply to already discounted or promotional items unless specified otherwise. Discounts can only be applied within the set conditions, which will be stated on the store’s website or within a specific offer.
Applying a Discount
Discount codes must be entered when completing the order in the shopping cart. The discount will be deducted from the total order price before completing the order. Once the discount code has been applied, it cannot be retroactively applied to an already completed order.
Validity of Gift Vouchers and Discounts
Unless explicitly stated otherwise, the validity of gift vouchers, discount codes, and promotional offers is time-limited. Once the validity of the voucher or code has expired, the discount can no longer be used.
3.1 Obligation to Process the Order
The seller is obligated to process the accepted order, prepare the ordered goods for dispatch, and deliver them to the buyer at the address provided by the buyer. Along with the goods, the buyer will receive a tax document (invoice), which also serves as a warranty card for potential complaints, unless a separate warranty card is explicitly issued.
3.2 Processing and Deletion of Personal Data
The seller processes the buyer's data by applicable data protection laws, particularly Regulation (EU) 2016/679 (GDPR) and Act No. 110/2019 Coll. on the Processing of Personal Data. Upon written request, the buyer has the right to request the deletion of their data from the database, unless it conflicts with the seller's legal or contractual obligations (e.g., legal retention of accounting documents).
3.3 Refusal of Order
The seller reserves the right to refuse an order in justified cases, especially if the buyer has repeatedly violated their contractual obligations (e.g., failure to collect goods, non-payment of the purchase price). The buyer will be informed of the refusal along with the reason for it.
3.4 Cancellation of Order by the Seller
The seller reserves the right to cancel an order or part of it in the following cases:
The ordered goods are no longer being produced or supplied.
The goods are not available within the usual time frame for the type of product.
There is a substantial change in the price of the goods (e.g., due to an error by the supplier or significant exchange rate changes).
In such cases, the seller will immediately contact the buyer (via email or phone) to agree on the next steps, such as offering alternative goods, modifying the order, or canceling it entirely.
3.5 Refund of Overpayment / Payment of the Price Difference
If the buyer paid for the goods by bank transfer and the price of the ordered goods is subsequently reduced (e.g., after a discount), the difference will be refunded to the buyer without undue delay, no later than within 14 days.
In the event of an increase in price, the buyer will be informed in advance and has the right to decide whether they agree to the new price. If not, the buyer has the right to withdraw from the purchase contract.
Declared gifts with goods may be replaced by the seller with gifts of similar value and nature. Gifts are not legally enforceable on their own, and no financial compensation can be claimed for them.
3.6 Discounts, Delivery, and Payments
Current information on discounts, delivery methods, and payment options is published on the seller’s website in the “Discounts, Delivery, Payment” section. These terms are binding for all orders placed after their update date. Orders placed before the change will be governed by the terms valid on the date they were submitted.
3.7 Responsibility for Website Content and Goods
Errors in Texts and Prices
The seller strives to ensure the accuracy of all information on the website; however, if errors occur (e.g., in prices, product descriptions, or availability), the seller reserves the right to correct them. If an error occurs in the price of goods or other technical data, the seller does not take responsibility for errors in these texts unless the order has already been confirmed. In such cases, the seller will contact the buyer to agree on further steps (e.g., price correction or cancellation of the order).
Responsibility for Goods
The seller is not responsible for defects in the goods arising from technical malfunctions, incorrect use, or damage to the goods by the buyer, or if the buyer did not follow the instructions for use, if available. In the case of defective goods covered by a warranty, the buyer is entitled to a complaint process according to the conditions outlined in the complaint procedure. The seller is not responsible for damages resulting from the use of goods contrary to their intended purpose or improper handling.
Responsibility for Direct and Indirect Damages
The seller is not responsible for any direct or indirect damages arising from the use of the website or purchased goods, including but not limited to damages caused by data loss, loss of profit, delivery delays, or other accidents, unless otherwise specified by legal regulations.
4.1 Obligation to Provide Correct Information
The buyer is obliged to provide truthful, complete, and current information when placing an order, especially the delivery address. The seller is not responsible for damages or delays caused by incorrect or incomplete information provided by the buyer.
4.2 Obligation to Accept and Pay for Goods
The buyer is obliged to accept the ordered goods and pay the price according to the confirmed order. The buyer will be informed of the price, including all fees and shipping costs, before confirming the order.
4.3 Right to Withdraw in Case of Price Change
If the price of the goods increases after the contract has been concluded, the buyer–consumer has the right to withdraw from the contract without any penalties.
4.4 Right to Withdraw from the Contract Without Giving a Reason
The buyer–consumer has the right to withdraw from the purchase contract within 14 days of receiving the goods, according to § 1829 para. 1 of the Civil Code. This right does not apply to goods that have already been handed over to the carrier or specific exceptions under § 1837 of the Civil Code (e.g., goods customized according to the buyer's request or perishable goods).
4.5 Conditions for Withdrawing from the Contract
To exercise the right of withdrawal, the buyer must deliver a clear notice to the seller (preferably in writing or via email) within 14 days of receiving the goods. It is recommended to use the sample withdrawal form (available on the store’s website).
4.6 Return of Goods
The buyer is obliged to return the goods within 14 days of notifying the seller of the withdrawal, and the goods must be undamaged, unused, and in the original (or equivalent) packaging.
4.7 Costs of Returning the Goods
The buyer bears the costs of returning the goods, including cases where the goods cannot be returned by regular postal means due to their nature (§ 1820 para. 1 letter g of the Civil Code). Cash on delivery shipments will not be accepted.
4.8 Refund of Shipping Costs
In the case of withdrawal from the contract, the seller will refund the consumer’s delivery costs, corresponding to the least expensive delivery method offered, except in cases where the buyer chose another delivery method.
4.9 Reduction in the Value of Goods
If the goods have been used or damaged beyond normal handling, the seller has the right to reduce the refunded amount by an amount corresponding to the decrease in value (§ 1833 of the Civil Code).
4.10 Conditions for Refund
The seller will refund the buyer's funds without undue delay, no later than 14 days from the date the withdrawal was communicated. However, the seller is not obliged to refund the money before receiving the returned goods or before the buyer provides proof of its dispatch.
4.11 Method of Refund
Refunds will be made using the same payment method used by the buyer, unless the parties agree otherwise. No additional costs may be incurred by the buyer.
4.12 Exceptions to the Right of Withdrawal
According to § 1837 of the Civil Code, it is not possible to withdraw from the contract in the following cases:
If the goods were customized according to the buyer's request,
If the goods are perishable,
If the goods were unsealed for hygiene reasons and cannot be returned,
If the goods have been used beyond regular testing. The buyer must be informed of these exceptions at the time of ordering.
4.13 Inspection of Shipment Upon Receipt
The buyer, who is a consumer, is strongly advised to inspect the condition of the shipment upon receipt (e.g., number of packages, condition of the packaging). If the shipment is damaged, the buyer should immediately inform the seller and ideally draw up a damage report with the carrier. If the shipment was damaged during transport and the buyer does not report this upon receipt or fails to create a damage report with the carrier, this may complicate or prevent a successful claim for damage caused during transport.
4.14 Obligation to Inspect for Entrepreneurs
A buyer who is not a consumer is obliged to inspect the shipment upon receipt and address any damages exclusively with the carrier.
4.15 Differences in Quantity or Type of Goods
The buyer is obliged to report any difference between the delivered and invoiced goods no later than two working days after receiving the shipment. After verification, corrective action will be taken.
4.16 Returning Goods for Complaint
Goods sent for a complaint must be properly packed – ideally in the original packaging or another suitable packaging. A fee for packaging material may be charged if inappropriate packaging is used.
4.17 Gifts with Goods
If the buyer withdraws from the contract, they are obliged to return any gifts provided with the purchase. Otherwise, the value of the gifts will be deducted from the refunded amount.
4.18 Alternative Dispute Resolution for Consumers
Consumers have the right to alternative dispute resolution through the Online Dispute Resolution (ODR) platform, which is available at http://ec.europa.eu/consumers/odr/. This platform allows consumers and sellers to settle disputes related to online purchases and services.
4.19 Protection of Personal Data
All personal data provided by the buyer during registration, ordering, and contract fulfillment is processed by the General Data Protection Regulation (GDPR). The buyer has the right to access, correct, delete, or limit the processing of their data by applicable legal regulations. More information about personal data protection is available in the Privacy Policy.
5.1 Warranty Period
The warranty period is 24 months from the date of receipt of the goods by the buyer, unless otherwise specified for a specific product or if the law sets a different period. For certain types of goods, the warranty period may be shortened or extended, provided this is explicitly stated for the product and the buyer agrees.
5.2 Running of the Warranty Period
The warranty period begins on the day the goods are received by the buyer. In the case of a repair under a complaint, the warranty period is not interrupted but extended by the period during which the goods were under complaint processing.
5.3 Receipt of Goods and Confirmation of Terms
Upon personal receipt of goods, the buyer confirms the receipt of goods and agreement with the terms and conditions by signing. In the case of an online purchase, electronic confirmation is considered equivalent. The moment of receipt of goods during delivery by a carrier is considered the moment of physical receipt by the buyer.
5.4 Exercising the Right from Defective Performance
The buyer has the right to exercise the right from defective performance (complaint) within the statutory period of 24 months from the receipt of the goods, unless stated otherwise. Complaints can be submitted to the seller at the seller’s business address, registered office, or via the form on the website if available.
5.5 Damage During Transport
The buyer is obligated to inspect the goods upon receipt. In case of damage to the packaging or goods, this must be immediately reported to the carrier, and a damage report must be drawn up. If this is not done, the complaint for damage during transport may be rejected, as it will not be possible to prove that the damage occurred during transport.
5.6 Warranty Exclusions
The warranty does not cover defects caused by:
Improper or unprofessional use of the goods,
Use contrary to the instructions or technical specifications,
Incorrect installation, handling, or maintenance,
Wear and tear from normal use,
Mechanical damage occurring after receipt,
Modifications made to the goods by the buyer or a third party.
Warranty claims cannot be made for goods sold at a reduced price due to a defect for which the price was reduced (§ 2167 of the Civil Code), for used goods to the extent corresponding to the degree of wear and tear, or for goods subject to rapid deterioration.
5.7 Reporting of Defects and Deadlines
A defect must be reported without undue delay after the buyer becomes aware of it. If a defect appears within 6 months of receipt, it is presumed that the defect existed at the time of receipt (§ 2161 para. 2 of the Civil Code). After 24 months, the right expires unless the defect was reported earlier.
5.8 Seller's Liability for Defects at the Time of Receipt (§ 2161–2163 of the Civil Code)
The seller is liable to the buyer that the goods, upon receipt:
Have the properties agreed upon by the parties, or described by the seller or expected due to the nature of the goods,
Are suitable for the usual or agreed purpose,
Match the quality or execution agreed upon with a sample or model,
Are of the appropriate quantity, measure, or weight,
Comply with legal requirements.
5.9 Buyer's Rights from Defective Performance (§ 1914–1925, § 2099–2117 of the Civil Code)
In case of a defect, the buyer has the following rights depending on the nature of the defect:
Repair of the defect (if possible),
Replacement with new goods,
Discount on the purchase price,
Withdrawal from the contract, if it is a fundamental breach of the contract.
The buyer must state which of these rights they choose when reporting the defect. The chosen method of remedy cannot be changed without the seller's consent, except in cases where the chosen remedy is impossible.
5.10 Non-Fundamental Breach of the Contract (§ 2107 of the Civil Code)
If the defect does not represent a fundamental breach of the contract, the buyer has the right to:
Have the defect repaired (by repair or provision of missing parts),
A reasonable discount on the price.
If the defect is not removed in time or the seller refuses to remove it, the buyer may demand a discount or withdraw from the contract.
5.11 Termination of Seller’s Liability
The seller is not liable for defects:
Those were apparent at the time of receipt of the goods and were not immediately reported by the buyer,
That the buyer knew about when concluding the contract,
For which a discount was provided due to the existence of a defect,
Caused by improper handling, storage, modifications, or use contrary to the instructions.
5.12 Place and Form of Complaint
The buyer is entitled to submit a complaint at the seller's business address or another location designated for handling complaints. Complaints can be made in writing, by email, or through an online form, if available.
The moment of filing the complaint is considered the delivery of the complained goods to the seller along with a description of the defect and proof of purchase (or another reliable proof of purchase).
5.13 Deadline for Handling Complaints
The seller will process the complaint without undue delay, no later than 30 days from the filing, unless the parties agree on a longer period. If this period passes without resolution, the buyer has the right to withdraw from the contract or demand a replacement of the goods.
6.1 Consumer's Right to Alternative Dispute Resolution
If a dispute arises between the seller and the buyer (consumer) that cannot be resolved directly, the consumer has the right to turn to an alternative dispute resolution entity according to Act No. 634/1992 Coll., on Consumer Protection, as amended (hereinafter "ZoOS"). The competent body is the Czech Trade Inspection (CTI), with its headquarters at: Central Inspectorate - ADR Department, Gorazdova 1969/24, 120 00 Prague 2, website: www.adr.coi.cz, email: adr@coi.cz, phone: +420 296 366 360.
6.2 Conditions for Initiating Alternative Dispute Resolution
The consumer is entitled to initiate alternative dispute resolution only after failing to resolve the dispute directly with the seller. When starting the process, the consumer must prove that they attempted to resolve the dispute directly with the seller.
6.3 Deadline for Submitting a Proposal for Alternative Dispute Resolution
The consumer may submit a proposal for initiating alternative dispute resolution within 1 year from the day they first exercised their right with the seller (e.g., a complaint). The content requirements of the proposal are set out in Section 20n of ZoOS.
6.4 Suspension of Limitation Period
From the moment alternative dispute resolution is initiated, the limitation and forfeiture periods under § 647 of the Civil Code do not run (§ 20p ZoOS). If the proposal does not contain the prescribed details, CTI will ask the consumer to complete it within 15 days (§ 20q para. 1 ZoOS).
6.5 Grounds for Rejecting the Proposal
CTI will reject the proposal in cases defined by law (§ 20q para. 2 ZoOS), for example, if:
The dispute is outside its jurisdiction,
The matter has already been decided by a court or an arbitrator,
Other proceedings have been initiated on the same issue,
The proposal is filed after the 1-year deadline,
The proposal is manifestly unjustified.
6.6 Information about the Initiation of Alternative Dispute Resolution
CTI will inform both parties about the initiation of alternative dispute resolution (§ 20r para. 1 ZoOS). The seller is required to submit a response to the proposal and provide necessary cooperation to CTI within 15 working days from receiving the notice (§ 20s ZoOS).
6.7 Deadline for Concluding Alternative Dispute Resolution
Alternative dispute resolution must be concluded within 90 days from its initiation. In complex cases, the deadline can be extended by no more than another 90 days (§ 20t ZoOS).
6.8 Role of CTI in Alternative Dispute Resolution
CTI is not authorized to decide the dispute. It acts as an independent intermediary whose task is to assist the parties in reaching an agreement. The outcome may be an independent, non-binding opinion (§ 20t ZoOS).
6.9 Conclusion of Alternative Dispute Resolution
Alternative dispute resolution ends:
With a written agreement between the parties,
With the unilateral withdrawal of the consumer,
Upon the death or termination of a participant without a successor,
When the deadline set by § 20t ZoOS expires,
Or with the rejection of the proposal (§ 20r ZoOS).
6.10 Free of Charge Alternative Dispute Resolution
Alternative dispute resolution for consumer disputes is free of charge. Each party bears its costs associated with the proceedings (§ 20w ZoOS).
7.1 Data Controller
The data controller is JK Styl CZ s.r.o.,
Company ID: 26825589, VAT ID: CZ26825589,
Registered office: Slatina 109, ZIP 742 93, Czech Republic,
registered in the commercial register maintained by the Regional Court in Ostrava, section C, file 26839,
Phone: +420 777 563 698,
Email: info@jkstylcz.cz.
In case of any questions regarding data protection or the exercise of rights, you can contact our data protection officer at the email: administrativa.cz@standartbppo.eu.
7.2 Legal Basis for Processing
Customer personal data is processed in accordance with the laws of the Czech Republic, especially in accordance with Act No. 101/2000 Coll. on the Protection of Personal Data, as amended, and Regulation (EU) 2016/679 (GDPR). Data processing is carried out on the legal basis of Article 6 (1)(b) GDPR for the performance of a contract between the customer and the operator, or in some cases, based on consent (Article 6(1)(a)).
If necessary, personal data may also be processed on the legal basis of fulfilling a legal obligation (Article 6(1)(c) GDPR) or the legitimate interest of the controller or a third party (Article 6(1)(f) GDPR).
7.3 Purpose of Data Processing
Personal data will be processed exclusively for the purposes of fulfilling contractual obligations between the operator and the customer. Personal data will not be shared with third parties unless necessary for the performance of the contract (e.g., for delivery of goods, where data is passed to the carrier, or for payment processing, where data may be passed to a financial institution).
If data is to be processed for other purposes (e.g., for marketing, sending newsletters, or other business communication), the customer will always be asked for explicit consent in accordance with Article 6(1)(a) GDPR.
7.4 Security of Personal Data
Customer personal data is protected against misuse and processed using appropriate technical and organizational measures, such as encryption and regular updates of security systems. Personal data will be processed in electronic form in an automated manner or in paper form in a non-automated manner.
Personal data will be stored for as long as necessary to fulfill the purpose of processing, which is typically 5 years unless legally required to store data for a longer period (e.g., for accounting or tax purposes).
7.5 Consent to Data Processing
By entering into the contract, the customer consents to the processing and storage of their personal data in the operator's database until the customer expresses written objection to this processing. This consent is voluntary and can be withdrawn at any time via email at info@jkstylcz.cz or through the user account settings.
Consent can be withdrawn without negative consequences for the customer unless the processing is necessary for the performance of the contract or legal obligations.
7.6 Customer Rights
The customer has the right to access their personal data, the right to rectification, erasure, data portability, restriction of processing, the right to object to processing, and the right to erasure. These rights can be exercised by sending a request to email: info@jkstylcz.cz.
If the controller refuses to comply with the request, the customer has the right to file a complaint with the supervisory authority (the Office for Personal Data Protection in the Czech Republic).
More information about these rights can be found in Articles 15-22 of the GDPR.
7.7 Violation of Customer Rights
If the customer discovers or suspects that personal data is being processed in violation of the law, especially if the data is inaccurate, they may:
Request an explanation from the operator.
Request the correction or deletion of incorrectly processed data.
If the customer is not satisfied with the response from the controller, they can contact the supervisory authority (the Office for Personal Data Protection).
7.8 Right to Erasure of Personal Data
The customer has the right to request the deletion of their personal data from the operator's database in writing (by email or post). The operator commits to delete all data about the customer from the database no later than 5 business days after receiving the written request, unless the data is necessary for fulfilling contractual obligations or legal obligations (e.g., for accounting or tax purposes).
7.9 Duty of Accuracy of Data
The customer is obliged to provide correct and truthful personal data when registering, ordering via the store’s web interface, or in the user account. The customer is obliged to immediately inform the operator about any changes to their personal data.
7.10 Voluntariness of Data Provision
The customer confirms that the provided personal data is correct and that they have been informed that providing the data is voluntary, but necessary for the purposes of concluding and performing the contract. If the customer does not provide the required data, it may affect their ability to conclude the contract or the provision of services.
7.11 Transfer of Personal Data to Third Parties
Personal data may be transferred to third parties only in accordance with applicable legal regulations. Personal data will be transferred to third parties only when necessary, for example, for delivery of goods (to carriers), for payment processing (to banks), or in the case of a legal obligation.
If data is transferred outside the European Union, an adequate level of data protection will be ensured based on standard contractual clauses or other security measures.
8.1 Introductory Provisions
This document defines the terms and conditions for the use of the website www.jkstylcz.cz (hereinafter referred to as “the website” or “e-shop”) and the rules for utilizing its functionalities, services, and products. By using these websites, you agree to these terms and conditions. If you do not agree with these terms and conditions, do not use this website.
8.2 Rights and Duties of Users
Users are required to provide accurate and truthful information when using the website.
Users must not use the website for illegal purposes, including infringing on the rights of third parties.
Users are obligated to respect copyright and all other rights related to the content of the website.
8.3 Registration and User Account
If you use services that require registration (e.g., purchasing via the e-shop), you agree to provide truthful and up-to-date information. The data provided during registration will be processed in accordance with our privacy protection terms.
8.4 Responsibility and Warranties
The operator of the website is not responsible for the content of external links or third-party services that may be listed on the website.
The operator is not responsible for any interruptions in the availability of the website caused by technical issues or events beyond its control.
8.5 Changes to Terms
The website operator reserves the right to change these terms at any time. Changes will be published on this page, and the amended terms will become effective immediately upon publication.
9.1 What are cookies?
Cookies are small text files that are stored on the user's device when visiting a website. Cookies allow the website to recognize your device when you visit again and can improve your experience when using the website.
9.2 Types of cookies we use
Technical Cookies: These cookies are necessary for the proper functioning of the website. They allow navigation on the pages, managing the user account, managing the shopping cart, and similar activities.
Analytical Cookies: These cookies collect anonymous data on how users use the website. They help us analyze the website’s performance and improve its content and structure.
Personalization Cookies: These cookies help us customize the website's content and product offerings based on your preferences and previous visits.
Third-Party Cookies: Some cookies may be set by third parties, such as for web traffic analysis or targeted advertising.
9.3 How we use cookies
We use cookies for several purposes, including:
9.4 How to control cookies?
Users have the option to control the use of cookies through their browser settings. If you wish to block cookies or delete already stored cookies, you can do so through your browser settings. However, please note that some parts of the website may not function properly if you disable cookies.
For more information on how to manage cookies in various browsers, visit the official websites of your browsers.
9.5 Consent to cookies
Upon your first visit to our website, you will be informed about the use of cookies through a banner. If you continue using the website, you agree to our use of cookies. This consent can be withdrawn at any time by changing the settings in your browser.
9.6 Rights and Options for Managing Personal Data in Connection with Cookies
If you have any questions or concerns regarding the processing of your personal data through cookies, you may contact our Data Protection Officer (if appointed) or email us at info@jkstylcz.cz.
9.7 Legal Basis for Processing Personal Data through Cookies
The processing of data using cookies is based on:
Your consent (if required for certain types of cookies, such as cookies for marketing purposes), or
The legitimate interest of the website operator, in the case of cookies necessary for the functionality of the website or for analytical purposes.
9.8 Changes to the Cookie Policy
The website operator reserves the right to change this cookie policy at any time. Changes will be published on this page and will become effective immediately after publication.
10.1 Registration and Access
Upon registering with the seller's website, the buyer gains access to their user interface (hereinafter referred to as the "user account"). Through this account, the buyer can place orders for goods. If the website allows, the buyer may also order goods without registering, directly through the website interface.
10.2 Accuracy of Information
During registration on the website and when ordering goods, the buyer is required to provide accurate and truthful information. In case of any changes to the provided information, the buyer is obliged to update it without delay. The seller considers the information provided by the buyer in the user account and during the order process as correct.
10.3 Security of Access
Access to the user account is secured with a username and password. The buyer is required to maintain confidentiality about all information necessary for accessing their user account and ensure that third parties do not have access to this information.
10.4 Prohibition of Access by Third Parties
The buyer is not authorized to allow third parties to use their user account. The buyer is fully responsible for the security of their account and for all activities conducted through their account.
10.5 Cancellation of User Account
The seller reserves the right to cancel the user account, particularly in the case where the buyer has not used their account for more than 24 months, or if the buyer breaches their obligations arising from the purchase agreement (including the terms and conditions).
10.6 Account Availability
The buyer acknowledges that the user account may not be available continuously, especially in the case of necessary maintenance of the seller’s hardware or software equipment, or maintenance of third-party hardware or software.
11.1 Governing Law
If the relationship established by the purchase agreement contains an international (foreign) element, the parties agree that the relationship will be governed by Czech law, unless otherwise agreed. This does not affect the consumer's rights arising from generally binding legal regulations.
11.2 Language of the Contract and Archiving
The contract is concluded in the Czech language. If circumstances allow, it can also be concluded in another language understandable to the parties. The concluded contract is archived by the seller for the purpose of its successful fulfillment and is not accessible to third parties. Information about the individual technical steps leading to the conclusion of the contract is part of the ordering process on the online store, where the buyer has the opportunity to review and correct the contract before submitting the order. These terms and conditions and the complaints procedure are displayed on the website of the online store, where the buyer can archive and reproduce them.
11.3 Invalidity of Individual Provisions
If any provision of these terms and conditions is invalid or ineffective, or becomes so, it will be replaced by a provision whose meaning most closely approximates the purpose of the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions of the terms and conditions.
11.4 Familiarization with the Terms and Conditions
By concluding the purchase agreement, the buyer confirms that they have read and understood these terms and conditions and the complaints procedure, and that they agree with them. The buyer has been sufficiently informed about these terms and conditions and the complaints procedure before placing the order and has the opportunity to familiarize themselves with them. These terms and conditions and the complaints procedure form an integral part of the concluded contract.
11.5 Translated Terms and Conditions
These terms and conditions are a translation from the Czech language and are valid for all purchases made. In case of any discrepancies between the original Czech version and this translation, the Czech version shall prevail.
