Delivery and payment options

Discounts, Shipping, Payment

DISCOUNTS

Free Shipping
In addition to the option of personal pickup at our warehouse store, you can also have your selected and ordered products shipped for FREE. Free shipping applies to orders with a total value of at least 3,500 CZK.

Purchase Discounts
The discount amount depends on the total value of your purchase:

“Wallet” Discount System
This discount system is available exclusively to registered customers.
We offer benefits through the “Wallet” discount system. Based on the value of your purchase, a certain amount will be credited to your account as "Wallet" funds, which you can use as a discount on your next purchase.

The amount you can use for future purchases is subject to the following conditions:

1. Payment for your order (either cash on delivery or bank transfer) must be credited to our account.

2. You must accept the shipment.

The amount in your wallet can be used on future purchases, and additional funds will be added to your wallet with each new order.

Important Note:
The Wallet discount system operates under these specific terms and cannot be claimed in any other way (e.g., transferred to a bank account, paid out in cash, or used in other online stores). It is strictly a benefit-based discount system on the www.jkstylcz.cz e-shop.
If the Wallet rules are violated, we reserve the right to cancel the user account or deny the discount on the order.

If you have any questions or issues, please contact us by phone or email.

SHIPPING

Shipping Methods and Terms
In-stock items are typically prepared for dispatch within 2 days. If we are unable to deliver the product on time, or if some items are out of stock, we will notify you of the delivery date as soon as possible.
We ship the products in undamaged packaging, specifically designed to prevent damage during transit. The shipment also includes an invoice, which serves as a warranty and tax document.

Inspection upon Receipt
Before accepting the shipment, the customer must check that the packaging is undamaged. If you receive a visibly damaged package, you must file a complaint with the carrier. By signing the delivery note, the customer confirms the receipt of the goods and acknowledges that the package arrived without any mechanical damage.

Delivery Timeliness
We aim to dispatch your order without unnecessary delays, ensuring it is delivered within the shortest possible time. We are not responsible for delays caused by banking services, the courier service, or other factors beyond our control.

Special Shipping Requests
If the shipping method is arranged based on the buyer's special request, the buyer assumes the risk and any additional costs associated with this method. If, due to circumstances on the buyer’s side, repeated deliveries or alternative delivery methods are necessary, the buyer must cover the costs related to the repeated delivery or alternative shipping method.

PAYMENT